my spectrum wifi stopped working

Customer community to exchange ideas ask questions and create valuable relevant content for an improved experience with our services. A code was texted to my phone and it seemed to be up and running but sadly only for 10 minutes.

My Spectrum App Manage Advanced Home Wifi Services Spectrum Support

Were talking from 3am until 8am.

. Restarted my router. Before posting a new question please check out our Internet WiFi and Spectrum TV App troubleshooting pages for common issues as well as useful information to include in your post. My Nighthawk AC1900 Desktop WiFi Range Extender has failed for a second time.

Just sit tight while Spectrum works to restore your internet. As I wrote in my last update the low frequency band lost performance slowly over time and then simply stopped working. OR the equipment info somehow didnt carry over and may be still signaling TV App at the previous location which will prevent the TV app from working on the WiFi at the new address again Spectrum needs to fix it.

You can turn on your hotspot from your settings app. Have them check if the old address still has your stuff active andor have them check the SN of the Spectrum INT equipment to see if it matches. Clearly a device that can at one moment work perfectly in my system then without.

For the past three weeks my internet stops working in the early am. Today 9172021 my Roku Express stopped connecting to my WiFi. You can also try configuring your router and.

Changing the settings and finally doing a factory reset makes no improvement. Spectrum is well aware of the issue and is actively working to fix the outage. Ensure that your router is broadcasting a 24GHz Wi-Fi network for the device to connect to.

This time when I called the Xfinity phone number one of the options was connectivity issues which I picked. Please be advised that Roku Express is only compatible with wireless bgn networks on the 24 GHz spectrum. Ive kept track of my speed tests to.

So I stopped the chat installed the new modem and plugged my computer in and got to the activation page immediately. The computer re-booted the new. I have done the following steps.

If you need to use the internet you can always use your phone as a mobile hotspot while you wait or connect your devices to a Spectrum WiFi hotspot.

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